Bring your history with you.
We handle data migration end to end — customers, tickets, articles, and everything in between — with reconciliation reports so you can prove what moved.
Virtually anything can be migrated. Tell us what the legacy system is and we will scope the extract.
Three data sets, one cutover.
- CustomersUsers
User, organization, and contact records de-duplicated and mapped to the new data model.
- TicketsHistory
Ticket history from your existing system migrated with comments, attachments, and status intact.
- ArticlesKnowledge
Existing documentation moved into Zendesk Guide, restructured for findability rather than pasted in.
- ReconciliationAssurance
Counts and spot checks between source and target, delivered as a report you can hand to audit.
This phase connects to the rest of the engagement.
- All solutions
The full delivery model, practice by practice.
- CX solutions
Customer-facing service design and channels.
- EX solutions
Internal help desk, onboarding, knowledge.
- How we deliver
Discover through hypercare, phase by phase.
- Zendesk practice
Partner professional services and app work.
Bring us a hard problem. We'll bring a system for it.
A short consult is a good first step — tell us where the experience breaks and how the contract vehicle fits.
Hendersonville, TN · Mon–Fri