Enterprise & public sector

Contracted, reviewable, and ready for procurement.

Buying experience work inside a public agency or a large enterprise is mostly a paperwork problem. We keep the vehicles, documentation, and governance in place so the technical work can start on schedule.

Who we serve

State agencies, K-12 districts and county offices, higher education, utilities, and multi-site enterprises.

Contract vehicles

Three ways to contract with us.

  • Texas DIRStatewide

    Zendesk licensing and professional services available to Texas state agencies, higher education, and local government without a separate solicitation.

  • California EdTech JPAEducation

    Awarded agreement usable by participating California districts, county offices of education, and community colleges.

  • Direct agreementEnterprise

    Master services agreement with statements of work per phase for private-sector and out-of-state buyers.

Delivery governance

What your review board will ask for.

  • Security review support

    We complete your questionnaires, provide data-flow diagrams, and document where records live before kickoff.

  • Accessibility

    Help center and form work reviewed against WCAG 2.1 AA, with findings tracked as defects rather than suggestions.

  • Records and retention

    Retention rules, redaction, and export paths configured to match your public-records obligations.

  • Change control

    Sandbox-first releases, written change logs, and a rollback plan for every production deployment.

Start a conversation

Need pricing that fits an existing vehicle?

Tell us the agency, the vehicle, and the fiscal calendar. We'll come back with a scoped estimate.

Book a consult

Hendersonville, TN · Mon–Fri