Small team, real ownership, work that ships.
We hire people who want to be accountable for a system rather than a slide. Engagements are senior-weighted, travel is modest, and the work goes into production where you can see whether it helped.
Two conversations and one paid working session. No unpaid take-home projects, no panel gauntlets.
Where we're adding capacity.
Don't see your role? Send a note anyway — we keep a short bench of people we want to work with when the next engagement lands.
- Experience platform consultantHendersonville / remote
Lead discovery and configuration on Zendesk-centered engagements. You will own a client relationship and the platform you build for them.
- Integration engineerRemote (US)
Design and maintain the interfaces between support platforms and SIS, ERP, telephony, and identity systems.
- Knowledge & enablement leadHendersonville / remote
Build the content operations and training that let client teams run the platform after go-live.
Three habits, consistently.
- You write
Clear written recommendations are the core deliverable here. Comfort with the blank page matters more than slide craft.
- You finish
We measure engagements on what runs in production, not on hours billed or artifacts produced.
- You teach
Every consultant here leaves client administrators more capable than they were at kickoff.
Interested in working here?
Send a short note about the last system you fixed and what you'd do differently now.
Hendersonville, TN · Mon–Fri