Trusted Partner
SATRDÉ is an exceptional partner that helped us launch the Zendesk program. They guided us through this process and delivered within the given timeline. SATRDÉ listened to our objectives, was always prompt with follow up, and responded thoughtfully to any questions we had. They made this process seamless and I would recommend the service to anyone who is launching the Zendesk program.
Victoria Young
Training Director
Carter Haston
Carter Haston
Trusted Expertise
SATRDE provided expertise in helping us evaluate our Zendesk business rules and workflows in order to maximize Zendesk features via all channels to provide better customer support as the volume of support requests increased 400% when the COVID pandemic began in March 2020. We have a continued partnership with them and will be looking for opportunities to increase customer engagement as we work to get the workforce reemployed in the coming weeks and months.
Lisa Howard
Assistant Commissioner
Tennessee Dept of Labor and Workforce
Tennessee Dept of Labor and Workforce
Excellent Partner
We are extremely fortunate for the introduction to Satrde by Zendesk. Dustin Swayne, from Satrde, has been a tremendous help guiding us through pre-deployment discussions all the way to production implementation. Dustin’s vast knowledge around Zendesk and our line of business have made him an excellent partner and we hope to work with him for years to come.
Thomas and Company
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