AnnouncementsMay 23, 2024

SATRDÉ Awarded Contract for EdTech JPA in California

School districts nationwide can now license Zendesk for ITSM and AssetSonar for ITAM through the Education Technology Joint Powers Authority — no RFP required.

By SATRDÉ

Nashville, TN — May 23, 2024 — SATRDÉ is proud to announce that it has been awarded a contract for the Education Technology Joint Powers Authority (EdTech JPA) in California. The award allows school districts across the United States to license Zendesk for IT Service Management (ITSM) and AssetSonar for IT Asset Management (ITAM) without running a formal Request for Proposal.

The EdTech JPA is a cooperative purchasing consortium that simplifies procurement for educational institutions by pre-qualifying vendors through a rigorous evaluation process. Securing this contract reflects our commitment to delivering high-quality, cost-effective technology to districts of every size.

Streamlined access to leading IT solutions

Districts in any state can now license Zendesk and AssetSonar through the EdTech JPA, cutting administrative overhead out of the buying process. Zendesk's ITSM capabilities give teams robust tools for managing support requests, improving response times, and raising user satisfaction. AssetSonar adds comprehensive ITAM features so schools can track and manage technology assets with real accountability.

What the contract means for districts

  • No RFP requirement. Districts bypass a lengthy, complex process and save months of staff time.
  • Pre-vetted quality. The JPA's approved vendor list has already been evaluated for reliability and fit.
  • Cost efficiency. Collective purchasing power produces competitive pricing and favorable terms.
  • Faster deployment. Procurement moves in weeks instead of quarters, so students and staff feel the benefit sooner.

About SATRDÉ

SATRDÉ delivers omni-channel customer and employee experience solutions to private businesses and public sector organizations, with deep specialization in Zendesk architecture, migration, and IT service operations.

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